CertX trainings – Terms and Conditions

CertX terms and conditions for training and events (GCTT) are set out in full below. Please read carefully prior you register to any CertX event.

Attending the Event

CertX accepts no liability if a participant is unable to attend an event due to adverse weather conditions or any travel disruption.
For certain events, CertX may suggest exclusive offers and discounts for hotels. These discounts may vary depending on the location of the event. For further details about the offers or hotels, please refer to the booking conditions of the event you are attending. Participants must handle their own bookings.

Booking and Cancellation

Provided that the cancellation has been timely sent to CertX in writing, a cancellation of participation will be handled as follows:

Up to 6 weeks / within 2 weeks after the booking date Refund of 100% of the registration fees paid deducted by an administrative fee of EUR 50 / CHF 60
Up to 2 weeks before the event Refund of 50% of the registration fee paid deducted.
Less than 2 weeks before the event No refund

Should you need to cancel your participation, please inform CertX in writing (training@certx.com). In this case neither the organisers nor their representatives will be liable for any loss incurred by any participant, nor will they refund any money paid to them in connection with the event.


A participant, who cannot attend, may send a substitute participant without any additional cost. Please inform CertX in writing (training@certx.com) prior to the event.


A confirmation of your registration will be sent to you immediately. If you have not received an email confirmation within 24 hours after your registration, please contact the team at training@certx.com.

A confirmation of your attendance will be sent to you provided you attended the defined number of hours (usually 80% or 100%) and that the fees have been paid in full.
For applicants for a certificate the rules and obligations for person certification apply in addition.

Non-EU/Swiss Participants

CertX welcomes participants from overseas but if you are resident outside the European Union (EU) or Switzerland you should ensure that you have a valid visa and can comply with all immigration requirements before registering to an event taking place in the EU or in Switzerland.
If you do not have a visa before registering and you are unable to obtain one, cancellation fees will be levied. Any travel costs or any other expenses whatsoever incurred are entirely the participant’s responsibility.

Payment Terms

Payment must be made in full at the time of registration unless specifically stated.

Data Protection

Whenever we collect personal information from you we will do so in a lawful and fair way. CertX is committed to handling your personal data in compliance with applicable data protection laws, including the Swiss Federal Act on Data Protection and the General Data Protection Regulation (“GDPR”)1. We will use your personal data for event administrative matters and communications for the purpose of managing your registration and participation to the event and based on the necessity for CertX to meet its obligations as organiser of the event (see also paragraph 8). For any further communications with you post-event, including information about other CertX events or projects, CertX will ask for your consent in advance.
If you have any queries about this, please contact the CertX team at training@certx.com.

List of Participants

A list of all participants will be circulated before the event with all participants and speakers. The list will include the following personal data: name, email address, company, position/title, country. Further details may be available to third parties directly related to the organisation of an event including the CertX Organising Committee Members of the event (for the purpose of registrations, special requirements or name tag creation). Should you not wish for your details to be passed on for any of the above purposes, please contact the CertX team at training@certx.com.

Intellectual property

The event documentation, in particular the presentations and lecture notes, are subject to copyright. The content and information is intended for personal use of the participants only. Any further use, in particular saving on a hard disk or the cloud, duplication, translation, transformation, dissemination, in all or part, as well as any commercial use is forbidden without prior approval by CertX.


It may be necessary for reasons beyond our control to change the content and timing of the programme, the speakers, the date or the venue at any time prior to the event date. We are committed to ensuring a programme of equivalent standard and value.
These terms and conditions shall be governed by and construed in accordance with Swiss law and each party hereby irrevocably submits to the exclusive jurisdiction of the Courts of Fribourg, Switzerland.