Privacy for trainings and inquiries

We process your data for the purpose of offering and providing services in connection with the execution of the respective legal transaction and for invoicing (Art. 6 section 1 b DSGVO, Art. 6 section 1 f DSGVO). In addition, we process your personal data in order to inform you by email about products, services and specialist events for training and further education and personal certification as well as due examinations from these areas and for customer analyses (Art. 6 section 1 f DSGVO).

With your consent, which can be revoked at any time, we will also inform you about products, services and specialist events for training and further education and personal certification as well as due examinations from these areas and for customer analyses by e-mail (Art. 6 section 1 a&f GDPR). We also inform our business customers about this by telephone.

In individual cases, your personal data is transmitted to licensing and examination bodies (e.g. public authorities, accreditation bodies, Federal Employment Agency) as part of examinations conducted by CertX AG.

We may carry out practice trainings during our training courses and record them on local storage media as temporary video files (Art. 6 section 1 f DSGVO). In order to improve your learning success, these recorded videos are used in debriefings and discussed with the trainers and the other participants. Afterwards, at the latest at the end of the training, these video recording files will be deleted.

We use service providers by way of order processing in the provision of services within Switzerland, in particular for the provision, maintenance and servicing of IT systems.

We store your contract data and the associated documents for 10 years after termination of the business relationship unless other legal provisions or regulations apply.

When conducting online training courses or digital events in which you participate, the information above under 2. Privacy policy according to Art. 13 and Art. 14 GDPR for customers and seminar participants (open, in-house and online) also applies in addition to the information below. Such events are generally not recorded.

The processed data is your registration data (surname, first name, email address) from the event. If you activate the camera and / or the microphone of your device, we also process the transmitted data. If you take part in chats, whiteboards or voting, this data will also be processed.

The legal basis for the processing of data from participants in events is Art. 6 section 1 b GDPR (contract for the implementation of the event), Art. 6 section 1 f GDPR (legitimate interest of the person responsible to provide his service to third parties such as the employer of participants) and Art. 6 section 1 c GDPR (legal obligations, in particular tax and commercial regulations). The legal basis for possible data processing in third countries when using Microsoft Teams is your consent (Art. 6 section 1 a GDPR). In the USA there is no data protection level comparable to the requirements of the GDPR. It is possible for government agencies to access personal data without us or you knowing about it. An effective enforcement of your rights is probably not possible in the USA.
By joining the online event, the participant consents to the processing of his or her personal data.

We use processors (service providers) in particular for the provision, maintenance and care of IT systems.

We store your contract data and the associated documents for 10 years after termination of the business relationship unless other legal provisions or regulations apply.

The specification of the registration data is contractually binding for the participation in digital events.